Privacy Policy
This privacy policy sets out how Specs4sports uses and protects any information that you give Specs4sports when you use this website.

Specs4sports is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Specs4sports may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Name and payment details
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To process your order and obtain payment
Internal record keeping
We may use the information to improve our products and services
We may use the information to customise the website according to your interests
We may contact you by email, phone, fax or mail
 
However...
We do not send promotional emails about new products, special offers or other information which we think you may of found interesting using the email address which you have provided
We do not use your information to contact you for market research purposes..
We do not use information gathered to place any banner advertising information on other sites.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Here is a list of the main cookies we use, and what we use them for.

Cookie Name Cookie Purpose
ekm_* Tests whether cookies are set on your site. Stores a unique reference to visitors cart contents.

This cookie is essential to the running of the website, if cookies are disallowed certain aspects of the site will not work.

This cookie expires 48 hours after the last activity on the site and will clear any items added to the cart but not checked out.
ekm_pp_* Stores authentication details for customer logged in section.

This cookie is essential to the running of the website. It expires after each session.
ASPSESSIONID* Session cookies which controls the session usage of the site, it is used to keep the connection between your browser and our servers as you move around our website. It uses a randomly generated identifier.

This cookie is essential to the running of the website. It expires after each session.
ekm_tmp_ORDERNUMBER Stores a reference to the visitors order number after an order has been generated.

This cookie is essential to the running of the website. It expires once an order has succeeded or failed.
ekmlastpage Stores the id of the last page accessed so you can be returned to the place you were after adding an item to the cart.

This cookie is essential to the running of the website. It expires after one hour.
_ga
_gat
These cookies enable the function of Google Analytics. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This helps us take and analyse visitor information such as browser usage, new visitor numbers and user activity when on the site. That information helps us to improve the website and your shopping experience.

_ga expires after two years, _gat (used to throttle request rate)after 10 minutes

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
 
Cookie Name Cookie Function
is_unique_                                Set by statcounter.com. When a person visits a site (with StatCounter code) a cookie is placed in the browser of that visitor. This cookie is then used solely to determine the first time, returning and unique visits to that site. The cookie is not used for any other purpose. This informattion is used by us to analyse usage of the site with the aim of improving our website.

These cookies last for five years.


 

By continuing to use our site, you agree to the placement of cookies on your device.
If you wish to disable cookies we have instructions on how to do this on several of the most popular browsers.
Although by doing this we cannot guarantee a smooth user experience.

OPTING OUT OF COOKIES IN INTERNET EXPLORER
1. Click on ‘Tools’ at the top of your browser window 
2. Click on ‘Internet options’
3. Click the ‘Privacy’ tab
4. Move the slider to choose your settings
OPTING OUT OF COOKIES IN SAFARI
 1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
 2. Select ‘Security’
 3. Cookie settings are shown
 4. Choose your settings 
OPTING OUT OF COOKIES IN MOZILLA FIREFOX
1. Click on ‘Menu’ then ‘Options’
2. Select ‘Privacy’
3. Select ‘Cookies’
4. Choose your settings
OPTING OUT OF COOKIES IN GOOGLE CHROME
1. Click on the ‘Tools’ menu
2. Select ‘Options’
3. Click the ‘Under the Bonnet’ tab
4. Click ‘Content settings’
5. Click the ‘Cookie settings’ tab and choose your settings 


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us. A small fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

If you have any questions about this privacy policy or cookies, or our treatment of your personal information, please write to us by e-mail to info@specs4sports.co.uk or info@specs4sports.com or by post to 3 Gendalls Way, St Stephens, Launceston, Cornwall PL15 8SE England.